Profile

Dixon Andre

Andre Dixon

Application Analyst and Developer

Name:Andre Dixon
Date of birth:Feb 1984
Address:Brampton, Ontario, Canada
Phone:647-783-7795
Email:dredix84@gmail.com
With over 10 years of experience in the Information Technology field, I managed the development and implementation of many systems ranging from VOIP systems to student information systems.
I like to be faced with an issues and finding creative ways to resolve them. (Thats job satisfaction)
I have a wide skillset which can be found below. I have extensive experience in the programming languages: PHP, Visual Basic.NET and C#.

Employment

Sep 2014 - present

CITI Financial

Application Analyst and Developer

Achievements
Created highly customizable database GUI (PHP and Perl) to simplify L1 and L2 lookup task which is also used by Auditing team.
Created GUI (PHP) used for job conversion from bespoke scheduling system to Autosys scheduler.

 

Duties
Create tool used by Level 1 or Level 2 teams to simplify or automate routine task.
Create script used for backend processes to reduce potential of human error where possible.

Sep 2013 - Sep 2014

CITI Financial

Intermediate Application Analyst

Achievements

  • Created a web GUI used in checkout process after an upgrade.
  • Created an Outlook plugin (.NET) to speed the process of creating ServiceNow Request issue tickets.
  • Implemented Outlook plugin to auto populate ServiceNow Request Ticket based on select email(s).
  • Created an Outlook plugin (.NET) which automate daily tasks and help with monitoring.
  • Create a middleware to integrate Excel based checkouts with Microsoft GroupChat (.NET C#)
  • Wrote a script (PERL) which parses multiple UNIX application log files and outputs CSV which details status of multiple applications and processes.
  • Created scripts which helps with day to day monitoring.

Duties

  • Rollout of applications/updates from development to testing environment (Unix and Windows)
  • Monitor application log and system resources to ensure application and system health
  • Analyse and troubleshoot UNIX applications through the use of application logs files, SharePoint knowledge base and help the of development team where necessary.
  • Manage a variety of databases which include Microsoft SQL Server, Oracle and Sybase
  • Rollout of applications/updates from testing to production environment(Unix and Windows)
  • Creation of customized reports
  • Scripting to automate procedures and help in day to day activates
  • Provide support to end users via telephone, remotes connection or face to face.
Sep 2011 - May 2013

United Nations Environment Programme (UNEP)

Computer Information Systems Assistant

Achievements

  • Implement virtualized server to manage firewall, voice over IP data and other internal services.
  • Implemented project website (http://gefcrew.org)  on Joomla content management system (CMS)
  • Implemented data collection web based system (http://getinfo.gefcrew.org) for project to assist with collection of registration, survey and other project related data.
  • Created a meeting document management system which can be found at http://www.carrcu.org/meetings-events
  • Creation of online laboratory which can be found at http://www.carrcu.org/

Duties

  • Provide system administrator services for UNEP-Caribbean Regional Coordinating Unit (CAR/RCU) local area network (LAN) and user support.
  • Provide Webmaster Administrator services for Caribbean Environment Programme (CEP) website, intranet and website of affiliated projects and activity centres.
  • Provide information technology support services to CEP information sharing and knowledge networks.
  • Provide information technology support services to CEP Intergovernmental and Technical Meetings and other sub-programme activities, initiatives and projects.
  • Act as information technology focal point for CAR/RCU
Jun 2007 - Aug 2011

The Council of Community Colleges of Jamaica

Information Technology Specialist

Achievements

  • Conducted feasibility study of new and prospective systems and guided the development of applications through the Software Development Life Cycle (SDLC).
  • Managing projects – Networking implementation, IT procurement, OMR setup and marking, advised college networking.
  • Lead the development and modification of a Student Information System for the Community College Network.
  • Searched, acquire and implemented an Open Source PBX system to replace existing solution. This Open Source PBX saves the company on average 28% annually and has paid for itself within the first two years of operation.
  • Designed and developed a Call Log and Call Accounting system for Open Source PBX.
  • Designed and developed a Student Grades Management System allowing better storage and retrieval of student grades.
  • Implemented a machine readable multiple choice answer sheets in Community Colleges in Jamaica.
  • Designed and developed of a Response Scoring and Analysis system.
  • Designed theme and implemented a Distance Education Centre website.
  • Converted paper based course to online (e-learning) format which include Mathematics, IT, Management and Accounting based courses.
  • Assist with the setup and management of the HR and Payroll system.
  • Designed and implemented the company website.
  • Implemented a Student Management System in two (2) community Colleges.
  • Implemented a multi domain enterprise email system.
  • Create customized reports using through the use of multiple tools including PHP, Visual Basic, Crystal Reports, Jasper Reports and Dynamic Reports.

Duties
Database management, manage Help Desk, web development, Windows Server network management, manage scoring process of Multiple Choice Sheets, make hardware related repair, troubleshoot hardware and network related issues, manage web servers, manage PBX system, advise on IT related matters concerning the company and manage all other affairs of the IT Department.

Sep 2004 - Jun 2007

Technologies and Logic

System/Network Administrator and Programmer

Achievements

  • Implemented a remote assistance system for all clients with internet connections.

Duties

  • Setup and manage client networks (cabling)
  • Manage clients’ Windows Networks (Servers and Workstations)
  • Troubleshoot hardware and network related issues.

Freelancer

Freelance Technician and Web Developer
  • Development of Joomla extensions, some of which can be found at: http://extensions.joomla.org/search?q=dredix
  • Currently maintain ties with Technologies and Logic, I assist with software development projects and offer consultancy services.
  • Hardware support and consultancy are two of the services offered to Brooklyn Supermarket over the years.
  • As a freelance Web Developer, I have worked on many website which include: tbwgjamaica.com, outspokenvillas.com, strongwoodja.jm and somersetfallsjamaica.com
  • Train Lecturers to use online and course delivery systems and create learning material (Moodle)

Education

Jan 2009 - Oct 2011

Information Technology, Bachelors of Science

University College of the Caribbean

Studies focused in application development, Information Technology project management, multimedia design, technical planning and business case analyses.

Sep 2005 - Dec 2009

Management Information System, Associates of...

University College of the Caribbean

This programme focuses on producing well rounded entry level managers by exposing students to the technology used in the industry today and equipping them with the necessary business related skills.

Mar 2009 - Mar 2009

ITIL Version 3 Foundation Certification

Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

Oct 2004 - Oct 2004

A + Certification

CompTIA

The CompTIA A+ certification is the industry standard for computer support technicians which certifies individuals with knowledge about and competency in installing, maintaining, customizing and operating personal computers.

MWC Loan Calculator

MWC Loan Calculator

Tool Development, Web Programming, Web Development
UNEP Lab Capacity Database

UNEP Lab Capacity Database

Web Programming, Web Development
Online Messaging

Online Messaging

Web Programming, Web Development
A Natural Journey

A Natural Journey

Web Design
Outspoken Villas

Outspoken Villas

Web Design
Digital 1 Photo

Digital 1 Photo

Web Design
CCCJ Distance Education

CCCJ Distance Education

Web Design
ThermoGraphyWest

ThermoGraphyWest

Web Design
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Convert a website to WordPress (4 pages)

jmostovoy

WOW, I must say Andre was the perfect person to work with. He delivered very fast, replied quickly whenever I had a question, and the final product was incredible. If I ever have a project again similar to this one, he is the man I will go back to 100%. I really do recommend Andre! Thanks!

User Interactive Job Estimator

A_sower

Andre did a fantastic job. He went above and beyond even what I asked and did so faster than I expected. I will definitely be using him in the future.

PHP MySQL Website Update

WheatDesigns

Dredix provided excellent communications throughout the entire project. We got more than what we were was asking for which made the project complete and with more functionality. Already planning for another project with him. Dredix is highly recommended and will use again. Thanks!!!

Information Technology Specialist

2013 May
Executive Director at The Council of Community Colleges of Jamaica

Andre was an enthusiastic team player, who consistently demonstrated high levels of professionalism. A brilliant worker, he always sought to add value to the job, by researching and implementing new solutions that enabled the agency to achieve its objectives in a more effective and efficient manner. Andre is an asset to any organization.

Information Technology Assistant

2013 Jul
Programme Officer at UNEP Caribbean Environment Programme

Andre in a very short space of time was able to evaluate our Information Technology needs and recommend a series of practical, cost effective solutions that enabled us to more effective and efficient in the delivery of our work at both national and regional levels. His knowledge of both web site and IT technology enabled him to not only supervise external service providers but develop and implement many solutions internally at lower cost. I would highly recommend him as an IT professional with great trouble shooting and multi tasking skills, ability to work with minimal supervision, and very solution oriented.

Contact info
AddressBrampton, Ontario, Canada
Phone647-783-7795

Let's keep in touch